Welcome to Unurban Explorers. By accessing our website, booking our services, participating in expeditions, or engaging with our travel experiences, you agree to comply with and be bound by the following Terms & Conditions.
Please read these terms carefully before booking any tour, self-drive expedition, trekking activity, adventure package, accommodation, or travel-related service with Unurban Explorers.
1. Acceptance of Terms
By using this website or booking any service offered by Unurban Explorers, you acknowledge that:
- You have read and understood these Terms & Conditions.
- You voluntarily agree to comply with all policies, rules, and safety guidelines.
- You are physically and mentally fit to participate in adventure travel activities.
If you do not agree with any part of these terms, kindly refrain from using our services.
2. Nature of Adventure Travel
Adventure travel and expedition activities may involve:
- Rough terrain
- High altitudes
- Unpredictable weather
- Trekking challenges
- Remote locations
- Vehicle breakdown risks
- Delayed communication access
Participants understand and accept that adventure travel inherently carries certain risks, discomforts, and uncertainties.
Unurban Explorers prioritizes safety but cannot eliminate all travel-related risks.
3. Booking & Payments
Bookings are confirmed only after:
- Required advance payment is received
- Seat/vehicle/accommodation availability is confirmed
- Booking confirmation is issued by our team
Prices mentioned on the website or promotional materials may change without prior notice.
Unurban Explorers reserves the right to decline or cancel bookings under special operational circumstances.
4. Participant Responsibilities
All participants are expected to:
- Follow trip leader instructions
- Respect local culture and environment
- Maintain discipline during the expedition
- Carry valid government identification
- Inform organizers about medical conditions before the trip
- Avoid reckless or unsafe behavior
Participants are solely responsible for their personal belongings throughout the journey.
5. Health & Medical Fitness
Participants must ensure they are medically fit for:
- Trekking
- Mountain travel
- Long road journeys
- High-altitude regions
- Adventure activities
Unurban Explorers shall not be held responsible for:
- Altitude sickness
- Medical emergencies
- Pre-existing health conditions
- Injuries caused due to negligence or failure to follow safety instructions
Participants are advised to carry necessary medications and consult a doctor before joining high-altitude expeditions.
6. Vehicle Usage & Self-Drive Policy
For self-drive trips or expedition vehicles:
- Participants must possess a valid driving license.
- Rash driving, alcohol consumption while driving, or dangerous behavior is strictly prohibited.
- Any damage caused to vehicles due to negligence may be chargeable.
- Security deposits may apply for self-drive vehicles.
Vehicle allocation and route decisions remain subject to operational and safety considerations.
7. Itinerary Changes
Unurban Explorers reserves the right to:
- Modify itineraries
- Change routes
- Adjust schedules
- Replace accommodations
- Postpone activities
due to:
- Weather conditions
- Landslides
- Road closures
- Safety concerns
- Government restrictions
- Mechanical failures
- Operational emergencies
Such changes shall not automatically qualify for refunds or compensation.
8. Accommodation & Third-Party Services
Hotels, camps, homestays, transportation providers, and local vendors associated with the trip operate independently.
While we carefully select partners, Unurban Explorers shall not be held responsible for:
- Delays
- Service interruptions
- Facility limitations
- Temporary inconveniences caused by third-party providers
9. Photography & Media Usage
During trips and expeditions, photographs and videos may be captured for promotional and marketing purposes.
By participating in our trips, participants grant permission to Unurban Explorers to use such media content on:
- Website
- Social media
- Advertisements
- Promotional materials
Participants who do not wish to appear in media content should inform the organizers in advance.
10. Environmental Responsibility
Participants are expected to:
- Avoid littering
- Respect wildlife
- Protect natural resources
- Follow eco-friendly travel practices
Any activity causing environmental harm may lead to removal from the trip without refund.
11. Prohibited Activities
The following activities are strictly prohibited:
- Drug abuse
- Violence or misconduct
- Damage to vehicles or property
- Harassment of participants or staff
- Violation of local laws
- Unsafe adventure behavior
Unurban Explorers reserves the right to remove participants violating these rules without refund.
12. Limitation of Liability
Unurban Explorers, its organizers, staff, guides, drivers, or affiliates shall not be held liable for:
- Injuries
- Accidents
- Illness
- Loss of belongings
- Delays
- Natural disasters
- Weather disruptions
- Political unrest
- Mechanical failures
- Route closures
- Third-party negligence
Participation in adventure activities is entirely voluntary and at the participant’s own risk.
13. Intellectual Property
All content available on this website including:
- Logos
- Images
- Videos
- Graphics
- Text
- Itineraries
- Branding materials
is the intellectual property of Unurban Explorers and may not be copied, reproduced, or distributed without written permission.
14. Privacy & Data Protection
Information shared during booking or communication is handled responsibly in accordance with our Privacy Policy.
We do not sell or share customer data with unauthorized third parties.
15. Website Usage
Users agree not to:
- Attempt unauthorized access
- Misuse website functionality
- Upload malicious content
- Copy or exploit website materials unlawfully
Unauthorized activities may result in legal action.
16. Governing Jurisdiction
These Terms & Conditions shall be governed by the laws applicable in India.
Any disputes arising from the use of our services or website shall fall under the jurisdiction of the respective local courts.
17. Policy Updates
Unurban Explorers reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website or services after changes implies acceptance of the revised terms.
18. Contact Information
For bookings, support, or policy-related queries, participants may contact us through:
- Official phone numbers
- WhatsApp support
- Website contact forms
- Official social media channels
By booking or participating in any service offered by Unurban Explorers, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.